PRIVACY POLICY

Privacy Policy

Last updated: August 2, 2025

This Privacy Policy describes how Montaroo (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit montaroo.com (the “Website”), use our services, make a purchase, or otherwise interact with us (collectively, the “Services”).

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, particularly to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last Updated” date and publish the revised version on our Website.

Information We Collect and How We Use It

We collect personal information from you in several ways, depending on how you interact with us.

Information you provide directly:

  • Contact information (name, address, phone number, email).

  • Order details (billing/shipping addresses, payment confirmation, phone number).

  • Account details (username, password, security questions).

  • Purchase history (items viewed, carted, or added to wishlist).

  • Customer service information (messages, inquiries).

Information collected automatically (cookies & usage data):
We automatically collect certain data through cookies, pixels, and similar technologies, such as:

  • Device and browser details.

  • IP address and network connection.

  • Interactions with the Website and Services.

Information from third parties:
We may receive information from service providers such as:

  • Shopify (for Website support).

  • Payment processors (bank account, credit/debit card details for payment processing).

  • Marketing and analytics providers (via cookies, tags, SDKs, and other tracking technologies).

How We Use Your Information

  • To process payments, manage orders, deliveries, returns, and account management.

  • To provide customer support and improve our Services.

  • For marketing and promotional communications (email, SMS, or advertising).

  • To ensure security, prevent fraud, and comply with legal obligations.

Cookies

Like most websites, we use cookies to improve your browsing experience. For details about Shopify cookies, please visit: Shopify Cookies Policy.

Data Retention

We retain your personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request deletion or correction of your data.

  • Receive a copy of your data or request transfer to a third party.

  • Opt-out of targeted advertising or the sale/sharing of your personal information.

  • Restrict or object to certain processing activities.

  • Withdraw consent where applicable.

To exercise these rights, contact us at contact@montaroo.com. We may need to verify your identity before responding.

Complaints

If you have concerns about how we handle your data, please contact us at contact@montaroo.com. If you are not satisfied with our response, you may lodge a complaint with your local privacy authority.

International Users

We may transfer, store, and process your data outside your country of residence, including in the United States. Where applicable, we rely on recognized transfer mechanisms such as EU Standard Contractual Clauses or equivalent UK frameworks.

Contact Us

For any questions about this Privacy Policy or your data rights, please contact us at:

📧 contact@montaroo.com
🌐 montaroo.shop